Terms & Conditions

Welcome to the Alliance Snooker website. These terms and  conditions apply to the use of this Website and by accessing this Website  and/or placing an order you agree to be bound by these terms and conditions set  out below. If you do not agree to be bound by these terms and conditions you  are unable to use or access this Website.      

Before you place an order, if you have any questions  relating to these terms and conditions please contact our showrooms by e-mail  or call us on 0151-264-8174 between the hours of 9am/5pm.      

All products and goods can be ordered directly from the  showrooms in person or by telephone and email. Separate Terms and Conditions  apply when purchased directly from the showrooms.

Please feel free to contact us at any time prior to ordering  your Snooker/Billiard/Pool Table. There are many things to consider when  deciding on the table of your choice and we are here to assist you every step  of the way. When you have decided which model, colour and size you require  please telephone us on 0151-264-8174.

DEFINITIONS
“Conditions” means these terms and conditions.
“Product”  means a product displayed for sale on the Website
“Product Description” means  that part of the Website where certain terms and conditions in respect of the  individual Product are provided
“Special Conditions” means the terms and  conditions in the Product description
“Users” means the users of the Website  collectively
“Personal information” means the details provided by you on  registration.
“We/us/our means Alliance Snooker Ltd.
“Website” means the website  located at www.alliancesnooker.com or any subsequent URL which may replace it.
“Cookies” means small text files which our Website places on your computers  hard drive to store information about your shopping session and to identify  your computers.
“United Kingdom” means England, Wales, Scotland, Northern  Ireland and the Channel Islands and “You” means a user of this Website.

Using the Website Access You are provided with access to this website in accordance with  the Terms & Conditions and any orders placed by you must be placed strictly  in accordance with these Terms & Conditions.

Registering
You warrant that the Personal information which you are  required to provide us with when you register as a user is accurate and true,  current and complete in all respects. Additional you will notify us immediately  of any changes to the Personal information by contacting Alliance Snooker by  e-mail or telephone.        
You agree not to use a false name or a name that you are not  authorised to use or to impersonate any other company or persons.

Private Policy
We will treat all your Personal information as confidential.  We will keep it on a secure server and will fully comply with all applicable UK  Data Protection and consumer legislation from time to time in place.

When you purchase from our Website, we will require some  Personal Information from you i.e. your Name, billing address, delivery address,  telephone number, e-mail address items ordered Credit card or other payment information  and a password. We may  collect  information about where you are placed on the internet. I.e. the pages of our  website that viewed during your visit, the URL you came from.IP. Address, your  browser type, where about your computer is located and any search terms you  entered on our website. We may collect this information even if you do not  register with us.

You should be aware that this site may be monitored and may  capturer information about your visit that will help us improve our quality of  our service to you the customer.        

We can confirm that any Personal and User information which  you provide to us from which we can identify is held in accordance with the  registration we have with the Data Commissioners Office. We will use your  information only for the following purposes:        

To provide website content to you, to manage our website,  for statistical purposes to improve our website and its service to you, to  process your orders and, if you consent, to notify you of products or special  offers that may be of interest to you.

You agree that you do not object to us contacting you for  any of the above purposes whether by e-mail, telephone or it writing and you  confirm that you do not and will not consider any of the above as being a  breach of any of your rights under the Privacy and Electronic Communications  (EC Directive Regulations 2003)        

We are entitled to provide your Personal Information and/or  User information if we are requested by any Government Authority, the Police or  any other regulatory investigating suspected illegal activities.        

Please check back frequently to see any updates or changes  to our privacy policy

If you have any questions regarding this Policy please  contact us at our Office and the address below.        
Alliance  Snooker.        
45/47 Edge Lane,        
Liverpool L7 2PD        
United   Kingdom

Indemnity        
You agree fully to indemnify, defend and hold us, our employees  agents and suppliers, harmless immediately on demand, from and against all  claims, losses, costs, expenses, liability and damages, including legal fees,  arising out of any breach of the Conditions by you or any other liabilities  arising out of your use of our Website, or the use by any other person  accessing our Website using you account and/or your Personal Information.

Our Rights        
We reserve the right to change or withdraw, permanently or  temporarily our Website (or any part thereof) with or without notice to you and  you confirm that we shall not be liable to you and or any third party for any  modification to or withdrawal of our Website and/or change the Terms and  Conditions from time to time, and your continues use of our Website or any part  thereof following such change shall be deemed to by your acceptance of such  change.

Third party links        
To provide good value to all our Users, we may provide links  to other websites for you to access at your sole discretion. You acknowledge  and agree that, as you have chosen to enter the linked website we are not  responsible for the availability of such external sites or resources, and do  not review or endorse and are not responsible or liable directly or indirectly.

Orders / Purchase  of orders        
We will take all reasonable care to keep the details of your  order and payments secure, but in the absence of negligence on our part we  cannot be held liable for any loss you suffer if a third party procures  unauthorised access to any data you provide when accessing or ordering from our  Website.

Contract Creating and  Electronic Contracting        
The technical steps required creating a contract between us  and yourselves are listed below:        

You place the order for your products on our Website by  pressing the confirm order button at the end of the checkout process. You will  then be guided through the process of placing an order by a series of  instructions on our Website.        

We will then acknowledge your order by e-mail detailing the  product ordered. This is not a confirmation of order or an acceptance of order  between Alliance Snooker Ltd and yourselves.        

Order acceptance and completion of the contract between you  and ourselves will occur on the despatch to you of the produce ordered, unless  we have notified you that we do not accept the order.        

Our non-acceptance of an order may be as a result of one of  the following…

  1. We  are unable to obtain authorisation for your payment or you are not meeting the  eligibility to order criteria set out in the main Terms & Conditions.
  2. The  produce you ordered is unavailable from stock or the identification of a  pricing product description error.

 

Contact cancellation        
Please note you are entitled to cancel this contract if you  so wish provided that you exercise not longer than 5 working days after the day  on which you receive the products.        

Please note that your right to return the products DOES NOT apply to products which fall  into the following categories. Tables and products  made to your specification        

Items ordered by Alliance Snooker as per your specific  requirements.

  1. Each  product purchased is sold subject to its Product Description which sets  out additional Specific Conditions related to that produce including, without imitating, terms & conditions concerning delivery dates & times, guarantees, warranties and after sales service.
  2. We will take all reasonable care to ensure that all prices, descriptions and details of products appearing on our Website are correct at the time when the relevant information was entered into the system. Although we aim to keep the information on our Website as up to date as possible, the information including product descriptions appearing on our Website at a particular time may not always reflect the position exactly at the moment you place your order. We cannot confirm the price of a product until your order is accepted in accordance with our Order acceptance policy.
  3. As a policy of continued improvement our Company reserves the right to make slight modifications in design, colour or construction without giving prior notice. Although we endeavour to match colour and designs to customers own specifications we cannot guarantee 100% match.
  4. Alliance Snooker makes every effort to ensure that the product description and photographs provided on this websites are accurate and life-like. Whilst the reproduction of colours and styles contained on the photographs shown on this website are as accurate as image and photographic reproduction will allow. Alliance Snooker cannot accept responsibility for slight variations in the colour or style.

 

Payment
All prices stated are inclusive VAT (where applicable) at  the current rates and are correct at the time of entering the information onto  the system. VAT is quoted separately for Hand Made Bespoke Tables and other  products as applicable. The Total cost of your order is the price of the  product order plus Delivery charges as set out on our Website. Payment can be  made by any of the method specified below the payment will be debited and  cleared from your account as set out in the payment section of our website.        

Alliance Snooker accepts payment by cheque, Bank Transfer  Bankers Draft, Cash and the following Debit and Credit cards: MasterCard, Visa and Switch. If the final payment is made by Credit card we will charge your card on  the day prior to installation.        

Separate payment terms apply when purchasing Bespoke items  such as Hand Made table and other products.        

These cannot be ordered online.

All credit/debit cardholders are subject to validation  checks and authorisation by the card issuer. If the issuer of your payment card  refuses to or does not for any reason, authorise payment to us, we will not be  liable for any delay of non-delivery.

Delivery
Delivery for goods is agreed in advance. It is a requirement  that you ensure that access and parking is available for one Transit size Van  for up to 8 Hours. A delivery date will specified on your order confirmation,  and the date to be confirmed as soon as possible.

Access to delivery  Address        
You are responsible for providing access for all Table  components to your required installation site. You should call us to ensure  that the room you intend the table to be installed in will take the Table  and/or Accessories you wish to purchase and that access is available. Should we  not be able to install the table etc., you will be liable for all delivery  charges, plus any installation charges incurred. If we are required to install  your Table on anything other that a ground floor situation, you will need to  advise us of this at the time of your order

All access routes to your games room Must be adequately  paved or surfaced. We reserve the right not to install your table or deliver  your order, if we think it is unsafe to do so and that you may be charged for  delivery and fitting expensed.

Refusal of Transaction        
We reserve the right to withdraw products from our Website at  any time and/or remove or edit any materials or content on our Website. We may  refuse to process transaction for any reason or refuse service to anyone at any  time at our sole discretion. We will not be liable to your or any third party  by reason of our withdrawing any product from our Website whether or not that  product has been sold: removing or editing any materials or content on our  Website; refusing to process a transaction or suspending any transaction after  processing has begun.

To be eligible to purchase Products on our Website and lawfully  enter into and for contract on our Website under English Law you must.

  1. Register by providing your name, telephone  number, e-mail address payment details  and other requested information.
  2. Be over 18 years of age.
  3. Stipulate a delivery address in the UK  Please note, that P O Box numbers, accommodation  address and Hotels are not acceptable.
  4. Possess a Valid Credit or Debit card  issued by a Bank acceptable to us.

By making an offer to Buy a product, you authorise us to  transmit information or to obtain information about you from Third parties from  time to time, including but limited to your Debit or Credit card number or  Credit reports, to authenticate you identity, to validate your Credit Card, to  obtain an initial Credit Card authorisation to Authorise individual purchase  transactions.                                                                

Cancel or Revise  orders        
If you wish to cancel or revise your order please contact  our office on 0151-264-8174 between 9am / 5pm. Monday / Friday. Please do not  forget to have your Order number and details to refer to..        

If your products have already been dispatched please follow  our Returns procedure.

Returns        
All goods are covered by the manufacturer’s warranty.

If any of the goods  received appear visibly damaged on arrival you should refuse delivery and  should not accept or sign for them.

Returns should be made in the original, undamaged packaging,  and we reserve to right to withhold a percentage of the refund value of  returned goods if the product is in such a condition that the item needs to be  reduced in price for resale.

To return or exchange a product you may do so within 14 days  of the date of dispatch. The produce you wish to return must be in a saleable  condition in its original, undamaged packaging and we will consider the  condition of product being returned when making a refund. This does not affect  you statutory rights in the event of faulty goods. Please note that the  cost of returning the goods is your responsibility and it is recommended that  you use a registered delivery service to ensure that we receive them in perfect  condition                                                  

Exceptions        
With the exception of faulty merchandise we cannot exchange  or accept the return of certain items which have been opened and used. We also  cannot accept the return of goods made to your specification.

General

Intellectual  property and the right of use        
You acknowledge and agree that all trademarks, copyright and  other intellectual property rights in all material or content supplied as part  of our website shall remain at all times vested in Alliance Snooker Ltd. You  are permitted to use this material only as expressly authorised by us.

You acknowledge and agree that the material, designs and  content contained within our website is made available for your personal  non-commercial use only and that you may ( if necessary to make a purchase)  download such material and content onto your computer hard drive for such  purpose. Any other use of the material and content of our website is strictly  prohibited. You agree to (and agree not to assist of facilitate any third party  to) copy, reproduce or distribute any of the content and material.

Limitation of  Liability        
Whilst we will make every effort to verify the accuracy of  the information we place on our website, we make no warranties, whether express  or implied in relation to its accuracy.        

Our website is provided on an “as available” basis without  ant representation or endorsement made and we make no warranties of any kind,  whether express or implied in relation to the website or any transaction that  may be conducted on or through the website. This includes but is not limited  to, implied warranties of non-infringement, security, conditions of  completeness. Compatibility, accuracy, or any implied warranty arising from the  course of dealing or usage or trade.

We make no warranty that our website will meet your  requirements or will be uninterrupted, timely, error free or that defects will  be corrected, or that the server or the site are free of viruses or bugs or  represents the full functionality, accuracy, reliability of the website. We  will not be responsible or liable to you for any loss of content or material  uploaded or transmitted through our website.

Alliance Snooker Ltd will use all reasonable endeavours to  ensure that all information on this website is accurate. In the unlikely event  that an incorrect price is displayed in relation to any product or service on  the site due to a clerical, typing or pricing error Alliance Snooker Ltd shall  have the right to refuse to accept any order or cancel any contract to supply  such product whether or not the order had been confirmed. 

The ownership of the goods or any part of them remains the  property of Alliance Snooker Ltd and does not pass to the buyer until payment  has been made in full.

Delay of Goods        
Delivery Times, although   given in good faith, the times that are quoted for delivery  of goods are intended as estimates only and  do not form the basis of any contract.

The purchaser may not remove trade marks or logos affixed to  the goods or affix other trade marks or logos without the written permission of  Alliance Snooker Ltd.

Unless additional insurance has been arranged by agreement  between both parties, our liability for goods in transit is limited to the  terms and conditions of the carrying contractor.

This does not affect your statutory rights as a consumer.

We will not be liable, in contract, including, without  limitation, negligence, pre-contract or other representation ( other than  fraudulent or negligent misrepresentation) or otherwise out of or in connection  with the conditions for economic losses (including loss of revenue, profit,  contracts or anticipated savings) or any loss of reputation or goodwill or any  special or indirect losses suffered or incurred by the party arising from or in  connection with the provisions of any matter under the Conditions.

Compliance with  the Law        
Our website can only be used for lawful purposes, you agree  to comply with all laws that are applicable and any regulations that may apply  governing the use of our website and any transactions carried out through our  website.

Severance        
If any part of these Conditions shall be deemed unlawful,  void or for any reason unenforceable, then that provision shall be deemed to be  severable from the Conditions and shall not affect the validity and  enforceability of any of the remaining provisions of the Conditions.

Agreement        
These conditions govern our relationship with you. Any  changes to these Conditions must be stated in writing and signed by both  parties. In this way we can avoid any problems surrounding what Alliance  Snooker Ltd and you are expected to do.         You confirm that, in agreeing to accept the Conditions you  have not relied on any representation except insofar as the same has expressly  been made a term of these Conditions and you agree that you shall have no  remedy in respect of any representation. Your Statutory Rights are not affected  by these terms and conditions.

The Conditions shall be governed by and construed in  accordance with the laws of England  and you submit to the exclusive jurisdiction of the courts of England.